anyproto/docs
1
0
Fork 0
mirror of https://github.com/anyproto/docs.git synced 2025-06-08 05:47:05 +09:00
Code Activity

GITBOOK-365: Troubleshooting

Browse source
This commit is contained in:
Filip Božičević 2023-09-12 07:15:44 +00:00 • committed by gitbook-bot
parent c197241e12
commit 5cf231cbea
No known key found for this signature in database
GPG key ID: 07D2180C7B12D0FF
2 changed files with 12 additions and 1 deletions
Download patch file Download diff file Expand all files Collapse all files

3
SUMMARY.md
View file

@ -51,10 +51,11 @@
## 🌈 Miscellaneous
* [Troubleshooting](miscellaneous/troubleshooting.md)
* [App Comparison](miscellaneous/app-comparison.md)
* [Missing Features](miscellaneous/missing-features.md)
* [Glossary](<miscellaneous/glossary (1).md>)
* [Feature List by Platform](miscellaneous/feature-list-by-platform.md)
* [Glossary](<miscellaneous/glossary (1).md>)
* [Keyboard Shortcuts](miscellaneous/keyboard-shortcuts/README.md)
* [Main Commands](miscellaneous/keyboard-shortcuts/main-commands.md)
* [Navigation](miscellaneous/keyboard-shortcuts/navigation.md)

10
miscellaneous/troubleshooting.md Normal file
View file

@ -0,0 +1,10 @@
# Troubleshooting
If you get an error during the login, you can try these steps before contacting the Anyteam:
1. Ensure that the time on your computer is correct. If the local time is more than 2 hours off, a connection might not be possible.
2. Check if you’re using a proxy, VPN, firewall, or a company network to connect. If yes, try connecting without these to see if it makes a difference.
3. Attempt the connection outside of corporate networks or similar setups.
4. Use your mobile device as a Wi-Fi hotspot for your desktop and try connecting through that.
5. Try to Log in from another device (& network)
6. For iOS users, check if the sync status turns green. If not, attempt connecting from different networks.