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GITBOOK-411: Wrong troubleshooting email

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Filip Božičević 2023-11-07 09:44:16 +00:00 • committed by gitbook-bot
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miscellaneous/troubleshooting.md
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# Troubleshooting # Troubleshooting
If you get an error, you can try these steps before checking the [forum](https://community.anytype.io/) or contacting [support](mailto:storage@anytype.io). If you get an error, you can try these steps before checking the [forum](https://community.anytype.io/) or contacting [support](mailto:support@anytype.io).
1. Ensure that the time on your computer is correct. If the local time is more than 2 hours off, a connection might not be possible. 1. Ensure that the time on your computer is correct. If the local time is more than 2 hours off, a connection might not be possible.
2. Check if you’re using a proxy, VPN, firewall, or a company network to connect. If yes, try connecting without these to see if it makes a difference. 2. Check if you’re using a proxy, VPN, firewall, or a company network to connect. If yes, try connecting without these to see if it makes a difference.